Customer care
Shipping & Delivery
Orders are confirmed on WhatsApp. We’ll agree delivery or pickup before you pay.
Nairobi
Same-day or next-day delivery may be available depending on stock and area. Pickup at Norwich House, Suite 15, 4th Floor during store hours (Mon-Sat 8am-8pm · Sun 10am-8pm).
Outside Nairobi
We arrange courier delivery after confirming your location and the device. Timelines and fees are quoted on WhatsApp before payment.
Damaged in transit
Report visible damage within 48 hours of delivery with photos. See our Return & Refund Policy.
Track an order
Use Track My Order or WhatsApp 0729 585 471 with your name and order details.